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Returns

 

BOTE® makes every effort to produce boards to the highest quality and standards in the industry. We do quality checks in our factories and in our warehouses in an effort to guarantee each board’s quality before shipping to Authorized BOTE Dealers or direct to customer. Because of the nature of paddle boarding we cannot warranty the performance of any board or shape for individual riders and varying levels of skills and abilities. Furthermore, we cannot guarantee against damage or breakage and cannot protect or warranty against circumstances outside of our control.

 

30 DAY SATISFACTION GUARANTEE

BOTE wants you to be satisfied with your gear! We provide a 30 day return policy on the products listed below - try them out for 30 days! If you are not satisfied you may return the items for a refund, less a 20% return fee.  Customer is responsible for return shipping and all items must be returned in like-new condition, including all originally-included pieces and parts.

Covered Products:
  • Products purchased on Boteboard.com.au
  • Aero Inflatable Paddle Boards
  • Aero Inflatable Kayaks
  • Aero Inflatable Docks
  • KULA Coolers
  • Accessories, Paddles and Protection
  • Chairs and Packs
Excluded Products:
  • Product purchased from other sources
Please fill out the form below for all returns.
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